Background

As Vice President of Operations at Algorithm, Mimi is responsible for all of Algorithm's service delivery, including application consulting, technical support desk, and custom programming. The Algorithm team excels at delivering services that are aligned with customer's needs and expressed expectations. Mimi's job is to ensure that Algorithm not only exceeds customer's expectations, but to also identify what they are in the first place. Mimi has been a member of the ERP community for almost 20 years. After beginning her career as a Material Planner for a Cincinnati foundry and metal fabrication shop, she joined the Treadstone Group as an Application Consultant assisting customers with the successful implementation and long-term use of their ERP products. Then with a brief stint in sales behind her, Mimi happily joined Algorithm in 2001 to spearhead their customer-care initiatives. With her laser focus on the needs of the customer, Algorithm has garnered a well-deserved reputation as a company who can Ðget it doneÓ! Mimi graduated from the University of Cincinnati and Xavier University with degrees in Classical Languages and in Bronze Age Archaeology.