With over 17 years with Algorithm, our Director of Network Services, John is responsible for providing excellent IT customer service every time. This includes both internal customers, the employees of Algorithm, as well as providing full IT support for Algorithm's 300 nationwide customers. He has an additional role as Hosted Services Manager. Algorithm's hosted services customers are housed in a Chicago data center and John provides full installation, support and maintenance for those customers. John started his IT career in the late 80's working the night shift in the MIS department for the parent company of Sears Portrait Studio while attending Washington University in St Louis. 25 years later, he still enjoys getting flummoxed on an issue he can't immediately solve. John has been an Algorithm team member since 2005 and can think of nothing he'd rather want to do (unless he happens to win the lottery). Prior to Algorithm, he worked in IT for retail, healthcare, manufacturing and publishing companies, in both the Ð"not for profitÓ and Ð"for profitÓ sectors.
Approachable customer service. I've always had a knack for translating "geek-speak" into human.
Uptime and customer satisfaction. IT is traditionally seen as antagonistic. I'd like to reverse that opinion.
Years ago, to fulfill a bet with my wife, I tested for membership into Mensa. I passed (surprisingly).
I searched high and wide, so you don't have to. Nobody will know your ERP better or be more committed to your business.
Algorithm has been serving manufacturers for 30 years. We know what works and you will get the best solutions out there.
Acumatica & Algorithm together are the winning combination of a best-in-class complete Cloud ERP solution.